Thumbtack helps millions of people confidently care for their homes.Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.About the Application Support TeamWe take a holistic approach in supporting users and their applications by lessening roadblocks, improving efficiencies, and ensuring the security of our teams and tools. As we identify any chronic or systemic issues that are impacting our users, we work with other teams to prevent them from happening in the future. We want to be known for being approachable, smart, adaptable, and reliable.About the roleIn the Application Support Analyst II role, you will fulfill an important role in providing application support to end-users around the globe.